Stop losing work in manual handoffs and process gaps. Track workflow efficiency, resource utilization, and process completion in real-time so nothing falls through the cracks.
Onze AI volgt, voorspelt en waarschuwt continu zodat jij je kunt focussen op wat telt in plaats van achter data aan te jagen
See exactly where work gets stuck in your processes. Track cycle times for every workflow stage and get alerts when handoffs fail or tasks sit idle longer than normal.
Know who's overloaded and who has capacity in real-time. Balance workloads across teams, predict resource needs before crunch times, and prevent burnout before it happens.
Track completion rates, error rates, and throughput for every business process. Identify which steps cause the most issues and get recommendations on improvements that actually work.
Zonder duidelijke metrics kosten deze problemen deadlines en budget. Zo helpt het volgen van deze metrics je vooruit te blijven.
Tasks move from sales to ops to finance but someone always drops the ball. Customers ask where their order is and nobody knows because it's stuck somewhere in the process.
Zo lossen we dit op:
End-to-end workflow tracking shows exactly where every piece of work sits. Get alerts when handoffs fail or work sits idle too long so you can intervene before customers notice.
Your best people are drowning in work while others have capacity, but managers don't see the imbalance until someone quits or projects fail.
Zo lossen we dit op:
Real-time workload dashboards show capacity across individuals and teams. Auto-detect overload conditions and suggest rebalancing work before burnout or missed deadlines.
Something is inefficient but you can't pinpoint where. Are people slow? Is the process bad? Is there missing information? You're guessing instead of knowing.
Zo lossen we dit op:
Process analytics measure every step: time spent, error rates, manual vs automated work, handoff success rates. See exactly which stages cause delays and what needs fixing.
You promise customers 24-hour turnaround but half the time you miss it. Nobody knows a deadline is coming until it's already late because there's no proactive tracking.
Zo lossen we dit op:
SLA tracking monitors every commitment in real-time. Get alerts when deadlines approach or tasks are off-track. Prioritize work automatically by urgency so critical items never slip.
Klik op een metric om benchmarks, hoe we het volgen, welke uitdagingen het oplost en wat je bereikt te zien
Ensure critical processes finish
Track workflow completion before deadlines slip
Processes starting but never reaching completion
Meet commitments consistently
Monitor service level adherence before customer complaints
Breaking SLA promises and damaging customer trust
Optimize team capacity
Balance workload before burnout or underutilization
Some team members swamped while others sit idle
Eliminate wasted steps
Identify bottlenecks before they slow critical projects
Processes taking twice as long as they should
Stop dropping the ball
Track cross-team handoffs before work gets lost
Tasks falling through cracks during team transitions
Measure what's been automated
Track automation adoption before manual work overwhelms teams
Still doing manual work that could be automated
Get work done faster
Measure time from start to finish on key processes
Work taking way longer than it should with no clear reason
Track mistakes before they compound
Monitor quality issues before they reach customers
Errors slipping through and causing rework or complaints
Solve problems completely the first time
Avoid repeat issues that waste time and frustrate stakeholders
Fixing the same problems repeatedly without lasting solutions
Measure output capacity
Track how much work your team completes in each period
Unsure if team is operating at full capacity
Toont 10 van 13 metrics
Everything you need to know about tracking operational excellence metrics.
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