What concession types are tracked?

Price discounts, payment terms, contract length, implementation support, SLAs, feature additions, and custom terms. Each is tracked separately for effectiveness.

How do you measure concession effectiveness?

Track win rate and cycle time with vs. without each concession type. Some concessions close deals; others just reduce margin without improving close rate.

What negotiation signals are detected?

Budget constraints ('over our budget'), timeline pressure ('need this by Q4'), competitive leverage ('competitor offered X'), and authority signals ('CFO needs to approve').

Can I see discount patterns by segment?

Yes. Enterprise might need longer terms while mid-market needs price cuts. Segment-specific guidelines improve results.

How does outcome prediction work?

Based on conversation signals and historical patterns, the system predicts negotiation outcome—likely close, likely lose, or stalled. Helps prioritize where to invest energy.

Does this help with pricing strategy?

Absolutely. Data shows price sensitivity by segment, which features command premiums, and where your pricing is competitive vs. not.

What about multi-round negotiations?

Tracks negotiation progression across multiple conversations. Identifies when deals need escalation or fresh approaches.

Can I set discount guardrails?

Yes. Define maximum discounts by deal size, segment, and situation. System alerts when reps approach or exceed limits.

How does this train reps?

Show negotiation call examples—what top performers say when handling price objections or competitive pressure.

Does this integrate with CPQ?

Yes. Feeds into pricing tools to recommend optimal quotes based on negotiation intelligence.

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Contract Negotiation Intelligence

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Created by

ElasticFlow Team

Verified Creator

Last update

Last updated 2 weeks ago

Featured Workflow

Setup time

20 minutes

SalesDeal Management

What You Get

Understand which concessions actually close deals

Reduce unnecessary discounting

Speed up negotiation cycles

Integrations Used

Salesforce

CRM

Gong

Conversation Intelligence

Salesforce

CRM

SalesDeal ManagementOptimize negotiations

Contract Negotiation Intelligence

Track negotiation patterns, understand what concessions win deals, and predict negotiation outcomes based on conversation signals.

The Problem

What you're dealing with

Discounting without data
Unknown concession effectiveness
Long negotiation cycles
Margin erosion

The Solution

How we fix it

Concession effectiveness tracking
Negotiation outcome prediction
Cycle time optimization
Data-driven discount guidelines